Refund Policy

Effective Date: June 11, 2024

Please read our Refund Policy carefully to understand your rights and obligations regarding refunds and returns.

1. Physical Products

Eligibility for Refund

We offer refunds on physical products within 15 days of purchase under the following conditions:

  • The item must be unused and in the same condition that you received it.

  • It must be in the original packaging.

  • You must have a proof of purchase (e.g., order confirmation, receipt).

Non-Refundable Items

Certain items are not eligible for refund:

  • Personalized or custom-made items.

  • Perishable goods.

  • Gift cards.

Return Process

To initiate a return:

  1. Contact us to notify us of the return.

  2. Pack the item securely and ship it to the address provided by our customer service.

  3. Include your order number and reason for return inside the package.

Refund Processing

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 days.

Shipping Costs

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

2. Digital Products

Eligibility for Refund

We offer refunds on digital products within 7 days of purchase if:

  • You have a valid reason for requesting a refund (e.g., technical issue).

Non-Refundable Items

Digital products that have been downloaded or accessed are not eligible for refund, unless otherwise specified.

Refund Process

To request a refund for a digital product:

  • Contact us with your order details and reason for refund request.

  • Our customer service will review your request and notify you of the approval or rejection of your refund.

Processing Time

Refunds for digital products, if approved, will be processed within 7 days and credited to your original method of payment.

3. Contact Us

If you have any questions about our Refund Policy, please contact us at:

Email: support@inkmobster.com
Phone: (954) 310-2329